Allianz plc is the trusted insurance partner to over 700,000 customers in Ireland. We are committed to protecting what matters most to our customers and offer a wide range of insurance products.
The Opportunity
We are recruiting for a Motor Bodily Injury Claims Handler based in Dublin. Your role involves proactively managing a portfolio of bodily injury claims from notification through to settlement.
Why Join Us?
As an employer, we care about our employees' individual needs and aspirations. Our hybrid work model allows for flexibility and support to excel in your new role.
Key Responsibilities:
* Proactive management of claims with exceptional customer service
* Handle claims according to Allianz's requirements and regulatory standards
* Manage daily workflow to meet customer charters
* Evaluate liability through desktop investigation and external resources
* Negotiate claim settlements directly with claimants and solicitors
* Identify potential fraud cases and escalate to the SIU team when necessary
Essential Requirements:
* Previous experience handling motor injury claims or at least 3 years of motor damage experience
* CIP, Dip CII, or ACII qualification (or equivalent)
* Proven track record of excellent customer service delivery and strong communication skills
Desirable Requirements:
* Third-level qualification
This role is subject to the Minimum Competency Code as provided by the Central Bank of Ireland. A recognised insurance qualification may be required. Appointment to this role will depend on Central Bank requirements.