We are seeking a proactive and detail-orientated Commercial Administration Support and Internal Sales professional to join our Industrial & Transit Packaging team. This role is integral in supporting the commercial operations by managing administrative tasks, internal sales, and ensuring seamless coordination between departments to enhance customer satisfaction and business efficiency.
Key Responsibilities:
Provide administrative support to the sales and commercial team, ensuring efficient documentation and record-keeping.
Assist with internal sales processes, including order processing, quotations, and responding to customer inquiries.
Coordinate with the logistics and operations teams to ensure timely delivery of packaging products from suppliers and to customers.
Manage customer accounts, updating CRM systems, manage stock levels, place orders with suppliers, processing customer orders, and handling invoicing queries.
Support pricing and contract management, ensuring accuracy in documentation and compliance with company policies.
Maintain and track key sales performance metrics, providing reports and insights to support decision-making.
Liaise with external suppliers and vendors to ensure smooth supply chain operations.
Provide excellent customer service by addressing inquiries and resolving issues in a timely manner.
Key Skills & Experience:
Proven experience in administrative support and internal sales roles, preferably within the packaging or industrial sector.
Strong organisational skills with the ability to multitask and manage priorities effectively.
Excellent communication and interpersonal skills to liaise with internal teams, suppliers, and customers.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems.
Ability to work independently and as part of a team in a fast-paced environment.
A customer-centric approach with a keen eye for detail and accuracy.
Knowledge of packaging products and industry trends is an advantage.
Benefits:
Competitive salary
Opportunities for career growth and professional development.
Supportive team environment with ongoing training.
Company benefits including pension schemes, and more.