Job Title: Betting Shop Manager - BirrReporting to: Regional ManagerLocation:BoyleSports are Ireland's largest independent bookmaker. Founded in 1982 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming.Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:Make Personal Connections:Extending the personal touch from in-store to onlinePersonalisation of the product experiencePersonal, friendly attitude among colleagues and customersUnderstanding the priorities of your customersStay Dynamic:A dynamic industry requires a dynamic approach to ideas.Support constant change, activity and progressionBe positive in attitude & full of energy & new ideasGrowth in industry, adaptability, growing and developing teamBe Fearless:Monitor, anticipate and respond to competitor activity as and where necessaryIdentify business opportunities in the locality when applicable, using the involvement of the whole shop teamInstill a fearlessness / self-confidence in ourselvesDon’t fear failure - just fail fast and move onBe confident in what we have achieved & what we will achieveStrive for Excellence:Strive for excellence in all we doLook to do the basics brilliantlyCreate a positive work environmentDevelop and assess staff to maximise their potentialAssure that “It will do” is not good enoughWho are you?Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forwardNatural leader – who encourages an open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence”Ambitious - desire to upskill and progress within the companyConfident – Ability to confidently lead a team and inspire othersMinimum 3 years Retail Manager/Assistant Manager/Supervisor experienceBetting Industry Experience EssentialFlexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)
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