Supervisor ,15.00 per hour Dublin At Gather & Gather, we are known as one of Ireland & the UK's most distinctive workplace catering experts, we are passionate about great food, great coffee and putting our team members and customers at the heart of everything that we do. We are currently recruiting for a Supervisor for TikTok TSO in TikTok Ireland Location: TikTok Ireland Rate of pay: €15.00 per hour Working pattern: 40 hours per week, Monday - Friday Job Purpose In the Restaurant Manager's absence takes responsibility for the restaurant and ensuring an efficient and stylish service is provided in line with the Gather & Gather brand. Involved in developing house sales, and able to understand and manage in accordance with finance and budget requirements. Key responsibilities and accountabilities Food and Service Development Coordinate the entire operation of the restaurant during scheduled shifts. Meet and greet customers and be a presence in the restaurant. Oversee the table booking system to ensure maximum use of tables. Advise customers on menu, describing food choices and food style and making suggestions for wine choice. Ensure that the client expectations of food and food service are consistently delivered in line with the Gather & Gather brand. Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards. Continually monitor the service and food provided in the restaurant, give feedback to the chefs/ service team and to ensure the food and service is of the highest quality. Check stock levels and order supplies. Assist in any area of the restaurant when circumstances dictate. Relationship Management and Customer Service Act as the first point of reference for all customer comments and concerns and take any necessary action. Where necessary respond to customer complaints and provide service recovery and follow through. Actively gain customer feedback and to use the information to improve the food and service offering. Finance Work with the Restaurant Manager to ensure the restaurant achieves financial targets. Understand and interpret the relevant financial control systems. Prepare any necessary reports at the end of each week outlining staff control, food control and sales. Managing/Developing a Team Organise and supervise the shifts of waiting and cleaning staff. Ensure all staff carry out tasks in accordance with company health, hygiene, quality and safety standards as set out in the appropriate Gather & Gather manual. Provide induction, initial skills and on the job training for all Front of House staff to ensure the service is delivered in line with client expectations and Gather & Gather standards. Manage and report staff absence, timekeeping, sickness as necessary and provide the information to the relevant departmen To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.