Join to apply for the Night Auditor role at Radisson RED.
Radisson RED Galway is a new and exciting addition to Galway City. It is the first Radisson RED property in Ireland and a welcomed addition to the city. Just like its sister properties; Radisson BLU Royal Hotel, Dublin, Dublin Royal Convention Centre and Velvre Spa, Radisson RED Galway has its own distinct personality.
We are searching for a dedicated Night Auditor to join our team at Radisson RED Galway. Radisson RED Galway is a hotel that reflects Galway's personality; combining urban energy, modern comforts, a love for the arts and a welcome like no other. The hotel will enhance the spirit through art, music and fashion with connectivity, passion and flair. Innovation is our heartbeat.
Are you a night owl with a passion for hospitality? Radisson RED is opening a new hotel and we're seeking a dynamic Night Auditor to join our team! Reporting to the Night Shift Manager and General Manager, as a Night Auditor, you will be a crucial part of our team, ensuring that every guest's stay is exceptional, even during the night.
Assist and conduct nightly audits, your role will include managing guest inquiries and resolving concerns promptly, ensuring the safety and security of our guests and staff, and conducting night audits while maintaining financial records. If you're passionate about providing exceptional service and thrive in a bold, stylish setting, we invite you to join us and be a part of our exciting journey. Apply now to shape the night at Radisson RED!
Minimum experience: 2+ years of relevant experience in Guest Relations.
Minimum educational requirements: National academic qualifications.
Roles & Responsibilities:
* To have an understanding of all aspects of night audit, computer operations, posting to accounts, night audit close day procedure, daily business control, daily report analysis, backup and general IT.
* Ensure the safety and security of guests and staff throughout the night.
* Lead, support, and energise the night team, fostering a collaborative and proactive environment.
* Handle guest inquiries and resolve issues promptly, embodying Radisson RED's commitment to personalised service.
* Conduct night audits, manage financial transactions, and prepare detailed reports.
* Maintain the hotel's vibrant atmosphere and adhere to Radisson RED's service standards.
Competencies & Skills Requirements:
* Proven experience in a guest relations position, ideally within a hotel environment.
* Ability to adapt to changing service environments.
* Commitment to exceptional guest service with a passion for the hospitality industry.
* Ability to find creative solutions, offering advice and recommendations.
* Personal integrity, with the ability to work in an environment that demands excellence.
* Strong communication and listening skills.
* Ability to work collaboratively across functions and cultures.
* An open, positive and communicative personality.
* Ability to handle multiple challenging priorities and assignments.
Benefits: Meals on duty, competitive salary.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
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