Duty Manager Position at Clayton Hotel Ballsbridge
We have an exciting new vacancy for a Duty Manager in the renowned Clayton Hotel Ballsbridge.
Objective of the Role:
* Reporting to the Operations Manager, the Duty Manager will oversee the running of key functions in the hotel.
* Supporting the General Manager and Deputy General Manager in their roles.
Key Duties and Responsibilities:
* Oversight of the Hotel's operations.
* Ensuring quality and standards are consistently met.
* Anticipating guest needs and proactively managing expectations.
* Assisting with the management of the hotel's daily operations.
* Delivery of exceptional guest service from each department.
* Prompt resolution of customer issues.
* Familiarity with the hotel and all departments.
Requirements:
* Previous supervisory experience within the hotel or hospitality industry.
* Excellent customer service skills.
* A passion for their role within the department.
* A mature and pleasant manner for dealing with customers and team members alike.
* The ability to excel in upselling all areas of the hotel and other hotels in the group.
About Our Culture:
Dalata Hotel Group, Ireland's largest hotel group, has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK, it's more important than ever to have the right team alongside us.
Our Values:
* Our People: We lead by putting our people first.
* Our Fairness: We strive for fairness and equality in everything we do.
* Our Service: We provide exceptional service to our guests and colleagues.
* Our Individuality: We celebrate individuality and diversity.
Career Opportunities:
If you have the right attitude and energy, you'll have great opportunities to progress within the group.
Develop Your Talent:
You'll have the opportunity to develop your talent, be recognized and rewarded for your commitment, and pursue a fulfilling career.
Training Programs:
We offer a number of unique and recognized training programs to aid your professional and personal development.