CPM are currently hiring an Inside Sales Lead Generator to work on our Elavon SME account.
The successful candidate will be reporting to the Inside Sales Manager and will be working from our CPM Head Office in Cookstown, Dublin.
The role will involve generating leads, creating appointments, and supporting the field sales team to closing sales in the SME sector.
Package:
* Basic Salary: €30,000
* Monday to Friday 9am to 5pm
* Hybrid Working Option (Home & Office)
* Career progression opportunities after 6 months
Primary Responsibilities:
* Create leads through desk-based research, and contact potential customers to generate appointments for our field sales Team
* Proactively engage customers over the phone so that appointments result in sales for our field Team
* Work closely with the Field Team to ensure all potential customers are met and sales closed
* Achieve and exceed agreed KPI targets
* Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure.
* Structured planning to maximise efficiency and volume of prospects
* Work to the highest compliance levels set out by the company and client
* Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
* Provide competitor feedback and industry insight
* Proactively research new and existing products and services from competitors on an on-going basis
Requirements:
* Inside / Tele-sales and/or lead generation experience
* Experience within the financial / merchant services sector
* Awareness of the Irish business arena at local and national levels to maintain pipeline
* Experience working with outbound calling, lead management and/or CRM systems
* Experience in a fast-paced target driven role, ideally in the business sector
* Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
* Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects so as to maximise efficiency
* Strong focus on results and achieving targets daily, weekly and monthly
* Work on own initiative and continually looking for ways to improve sales performance. Self-motivated with a drive to deliver consistent results
* Positive mindset interacting with customers, colleagues and client
* Teamwork orientated individual able to share best practice and add to positive team dynamic
* Strong analysis and judgement skills to prioritise and focus on best opportunities
* Accountability for performance and personal ownership of corrective measures
* Excellent communication and interpersonal skills to create and build positive customer relationships
* Ability to create trust through effective listening and responding appropriately to individual Customers
* Strong written skills for preparing proposals to customers and feedback to management/client
Employee Benefits:
* Competitive basic salary
* Monthly Bonus & uncapped commission structure
* Career development and progression (92% of our Managers are recruited from within)
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