Description
·Author standalone and complex content.
·SupportJohnson Controls by liaising with engineering staff to develop accurate and clear product content.
·Coordinate large documentation projects.
·Follow established procedures and guidelines to produce high-quality content.
·Create, update, and develop technical content in both PDF, html and other online formats.
·Continually seek improvement on the structure and delivery of technical content.
·Adapt readily to changing work demands and solve most issues, though also know when to escalate and seek help.
·Understand complex information, attend product training and engineering team meetings to build product knowledge, and transform specifications and engineering documentation/illustration into high-quality technical content.
·Communicate well with all levels of JCI personnel, work effectively with colleagues, and report the status of work regularly.
What we look for
Required
·Ability to work on site three days per week
·Master's degree in a writingor technicaldiscipline (or bachelor's degree with relevant experience)
·Good understanding of document and revision control
·Good experienceofsophisticated authoring toolsto create well-formatted documentation such as Microsoft Word, Oxygen, MadCap Flare, etc.
·Ability to createtechnicalillustrations usingstandard tools such asAdobe Photoshop, Adobe Illustrator, Microsoft Visio, etc.
·Ability to work effectively in a team environment is required.
·Self-motivation, tenacity, flexible and reliable in approach to work
Nice to Have
·Working knowledge in Security physical access control domain.
·Experience of using sophisticated Machine Translation technologies.