Job Title: Data Center Technician (IT Specialist / IT Electronics Engineer)
Data Center Operations
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
We're Looking for Talented Individuals
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
Key Responsibilities:
* Safety: Follow and maintain the highest safety standards and encourage a world-class safety culture.
* Data Center Operations:
o Diagnose hardware and network problems followed by physical repairs
o Troubleshoot events within internal Service Level Agreements (SLAs)
o Perform root cause analysis of equipment failures
o Participate in on-call rotation reaction to off-duty emergency calls
BASIC QUALIFICATIONS:
* High school or equivalent diploma
* Experience with computer hardware troubleshooting and repair
* Fluency in English
PREFERRED QUALIFICATIONS:
* Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
* Bachelor's degree in information technology or computer science