We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,600 stores and pet salons, and a constantly growing digital world. But we are not satisfied yet, because we want to make the life of pets and humans easier, better, and happier every day. Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick-and-mortar stores, digital services, data-based solutions, and state-of-the-art logistics.
Skills and attributes
* Key Performance Indicators
* Leadership
* Store Management
* Team Management
Description
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.
Maxi Zoo Ireland is driven by the desire to make the life of pets and pet owners simpler, better, and happier. To achieve this, we work hard, accept responsibility, and seek every opportunity to learn about pets and customers.
We are currently recruiting for a Fixed Term Store Manager in our Tralee Store.
The Store Manager is a leader who is responsible for overseeing the daily operations of their store, ensuring it runs smoothly and effectively. The Store Manager reports to the District Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service.
What you will do:
1. Operational Store Excellence: Drive operational excellence in your store by ensuring adherence to store processes and guidelines within the framework of the Corporate Centre Standards. Utilize operational store analytics to optimize efficiency, streamline processes, and drive informed decision-making for enhanced store performance.
2. Operational Store Analytics: Exceed company KPIs, manage cash & stock, and oversee personnel costs and sales performance.
3. Leadership: Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning, ensuring every team member thrives and contributes to our shared success.
4. Merchandise and Inventory: Curate an enticing shopping experience with impeccable availability, planogram implementation, and ensuring accurate inventory management.
5. Customer Engagement: Drive customer engagement through exemplary service while ensuring the entire team upholds the standard.
6. Brand Integrity: Ensure that the animals entrusted to us are well cared for at all times, prioritizing their welfare.
What you will bring:
* Proven successful experience as a retail Store Manager
* Proven track record in achieving KPIs
* Powerful leadership skills and business acumen
* Strong customer service and organizational skills
* Excellent communication and interpersonal skills
What we offer:
* Certified with GREAT PLACE TO WORK
* Store Manager KPI based bonus
* Employee Discount: We offer employee discounts of up to 40% in our stores and 20% in our Salon.
* Paid Leave: Sick leave, annual leave, bank holidays, maternity/paternity leave.
* Refer a Friend Scheme
* Advancement Opportunities: At Maxi Zoo, we believe in promoting from within and developing our team for career advancement.
* Community: Work in an environment where employees and customers share the same passion for animals.
* Educational Opportunities: Receive great training in-store, through our training programs, and company-wide training & meetings. Further management training is also provided.
* Annual Leave: Starting at 21 days, rising to 23 days at year 6.
* We are closed Easter Sunday, St. Stephen’s Day, and Christmas Day.
* Cycle to Work Scheme
* Free Uniform
* Paid Time-Off for Vacation and Sick Days.
Maxi Zoo Ireland is an Equal Opportunity Employer.
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