Seafield Hotel & Spa Resort is seeking a Duty Manager to join our leadership team.
Nestled in the beautiful coastal setting of Ballymoney, our award-winning 4-star resort is renowned for delivering exceptional service, luxury accommodation, and world-class facilities.
This position will suit a candidate who is passionate about the hospitality industry and would like to develop their career within a busy and extremely popular Resort Property.
Key Responsibilities:
1. Support the Hotel Manager and department heads in the day-to-day operations of the hotel, ensuring smooth and efficient service.
2. Maintain a strong guest-focused approach, ensuring outstanding service and handling guest inquiries or concerns with professionalism.
3. Ensure compliance with health, safety, and hygiene regulations.
4. Continuously improve operational processes to enhance guest satisfaction and staff productivity.
5. Take full responsibility for all aspects of hotel operations while on duty.
6. Work closely with the food & beverage teams to maintain high service standards.
Qualifications & Skills:
1. Proven experience in a similar role within the Hospitality industry, preferably in a luxury 4/5 star hotel environment.
2. Strong leadership skills with the ability to motivate and develop a high-performing team.
3. Excellent communication and interpersonal skills.
4. Proven ability to multitask and work efficiently under pressure.
5. Familiarity with hotel management systems (Hotsoft & Volante knowledge is an advantage).
6. Fluency of English, with excellent written and verbal communication and interpersonal skills.
7. Reliability and enthusiasm, and the availability to work shifts including evenings and weekends.
In Return We Offer:
1. Competitive salary package.
2. Career development and training opportunities, including company-funded educational programs.
3. Access to advanced online training courses.
4. A collaborative and positive work environment.
5. Use of our luxury spa and gym facilities.
6. Employee discounts on dining, accommodation, and spa treatments.
7. Complimentary meals while on duty.
8. Free on-site parking.
9. Employee Assistance Program.
10. Short-term temporary accommodation available if required.
If you are an enthusiastic and dedicated professional eager to make your mark at a prestigious resort, we want to hear from you!
Please note that owing to the immediacy of this appointment, only those eligible without restriction to work in the ROI, and are ordinarily resident may be shortlisted.
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