L2 IT Support Specialist
101681
Desired skills:
Desktop, L2, O365, AD, Service Now
L2 IT Support Specialist
Contract | €220/day | Cork
Our client is looking for an experienced L2 IT Support Specialist to join their team in Cork. This contract role requires a minimum of 6 years of experience in IT support. The successful candidate will handle technical issues, support various software applications, and ensure smooth IT operations for end-users.
Responsibilities:
1. Provide L2 support for desktops, laptops, and mobile devices.
2. Troubleshoot and resolve software and hardware issues.
3. Assist with the deployment and management of Office 365 and other cloud services.
4. Perform routine maintenance tasks and software updates.
5. Document and maintain IT support procedures and knowledge base articles.
Requirements:
6. At least 6 years of experience in IT support roles.
7. Strong knowledge of Windows operating systems and Office 365.
8. Experience with mobile device management and support.
9. Excellent troubleshooting and diagnostic skills.
10. Strong customer service skills with the ability to communicate effectively.
If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Jamie McCaul is recruiting for this role.Get in touch with Jamie McCaul for more information: