Waystone leads the way in specialist services for the asset management industry. Partnering with institutional investors, investment funds and asset managers, Waystone builds, supports and protects investment structures and strategies worldwide.
With over 20 years’ experience and a comprehensive range of specialist services to its name, Waystone is now serving assets under management in excess of $2Tn. Waystone provides its clients with the guidance and tools to allow them to focus on managing their investment goals with confidence.
Summary: Reporting to the Group Head of Collections, the Accounts Receivable (“AR”) Manager – Continental Europe will be an integral part of the team’s success. The AR Manager – Continental Europe will be responsible for managing client billing processes, ensuring accuracy in fee calculations and supporting financial reporting. The role requires strong attention to detail, a solid understanding of fund structures, and the ability to analyze and reconcile complex financial data.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Billing & Collections
1. Manage and execute the billing and invoicing process for Continental Europe (Luxembourg and Switzerland), ensuring accuracy and timely delivery of invoices to clients in compliance with contractual agreements.
2. Help support and manage the process around finance customer master data for billing/invoicing purposes.
3. Support the management of the Billings inbox, answering queries in a professional manner.
4. Resolve billing discrepancies, disputes, and customer inquiries promptly.
5. Develop an understanding of GST/VAT requirements for the products and ensuring the correct GST/VAT is applied to all invoices.
6. Support the collections process by partnering with the Relationship Management and Credit Control teams to ensure the delivery of timely invoice/client level information to support the collections process.
7. Prioritize query resolution in regards to collection issues for internal or client/external generated queries around invoicing.
8. Engage with clients as required to participate in query resolution, share billing information and/or follow-up on outstanding amounts as appropriate.
Reconciliations & Controls
1. Ensure that the correct Policies and Procedures have been followed within the prescribed controls in preparing billing calculations.
2. Follow the prescribed requirements for coding/preparing invoices in the Financial ERP system.
3. Perform cash allocations for remittance from customers in line with Group Policy and Procedures as part of the Bank Reconciliation process.
4. Maintain accurate records of billing calculations and support internal audits.
Reporting & Analysis
1. Participate in the generation of Accounts Receivable Analysis and KPIs in line with Group reporting requirements.
2. Prepare Aged Accounts Receivable Analysis to support the collections process for Continental Europe and manage the delivery of reporting around Aged Receivables and KPIs to the Country Leadership team.
3. Liaise with Legal Entity Financial Controllers and Record to Report Accountants at Month End to ensure Billing cut-off is achieved and all AR entries created from the billing process to the General Ledger are correctly accounted for and presented.
4. Participate in the annual audit process including providing timely responses to queries as required.
Collaboration & Partnering
1. Collaborate with internal teams, such as Business Development, Relationship Management, Onboarding, Local Finance Teams, and the Legal Department to ensure that contractual agreements are in place, billing terms are clarified and clear for billing calculations.
2. Establish and maintain relationships with external stakeholders, including clients, vendors, and financial institutions, to facilitate efficient payment processing and dispute resolution.
3. Collaborate with colleagues across the Waystone Group, ensuring effective collaboration, communication, and development of solutions.
4. Assist in any process improvements including enhancing the Accounts Receivable/Billing calculation Policies & Procedures and technology system improvements.
REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience:
1. 5 to 7+ years experience in an Accounts Receivable role with billing and collection responsibilities.
2. Proficiency in MS Excel, Word, and Outlook.
3. Proficiency in using accounting software and ERP systems for AR functions; Sage Intacct and Salesforce experience is preferable but not necessary.
4. Strong analytical and problem-solving abilities. Ability to manage multiple priorities and work under deadlines.
Education:
1. A professional accounting qualification is preferred.
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