Shared Services Operations Manager
A key leadership role overseeing shared services operations in a fast-paced tech and infrastructure environment. This role focuses on managing service delivery, optimizing processes, and driving efficiency across multiple business units.
Responsibilities:
* Oversee day-to-day shared services operations, ensuring smooth and efficient service delivery.
* Lead and develop a high-performing team, managing workload and performance.
* Identify and implement process improvements to enhance efficiency and reduce costs.
* Allocate resources effectively to meet business demands.
* Build strong relationships with stakeholders, ensuring alignment with business needs.
* Ensure compliance with regulations and proactively manage operational risks.
Requirements:
* Experience in shared services or operations management.
* Strong leadership and team management skills.
* Proven ability to optimize processes and drive continuous improvement.
* Excellent stakeholder management and communication abilities.
* Background in tech, telecoms, or infrastructure is an advantage.
What's on Offer:
* Competitive salary and performance-related incentives.
* Career development opportunities in a growing industry.
* Flexible benefits, including health insurance, pension, and more.