Sales Operations Administrator – German Speaker
We are currently recruiting on behalf of a leading American technology company based in Cork. This is a fantastic opportunity for German-speaking professionals who are seeking a new challenge within a global and dynamic organization.
About the Role
This is a position within the EMEA Sales Operations team, focusing on order management and customer service excellence. The successful candidate will play a key role in ensuring accurate and efficient order processing while maintaining strong communication with internal teams and customers.
Key Responsibilities
1. Evaluate, enter, and manage orders and service contracts in CRM and ERP systems
2. Acknowledge customer orders with confirmation and shipping schedules
3. Collaborate with Tier 2 support and cross-functional teams to resolve issues and meet customer needs
4. Understand customer contracts, terms, special instructions, and revenue recognition for processing orders
5. Ensure adherence to company policies and standard operating procedures
6. Manage the payment in advance process and compile documentation for internal and external audits
7. Assist in updating customer master data (payment terms, freight terms, price lists)
8. Support pre-billing acceptance and closure processes
Skills and Requirements
1. Fluency in both German and English (written and verbal)
2. Strong working knowledge of Excel; experience with Salesforce and ERP systems (preferably Oracle)
3. Minimum of 2 years' experience in an administrative or office-based role
4. Highly organized with excellent attention to detail
5. Ability to manage multiple accounts and meet deadlines effectively
What's on Offer
1. Salary-€38,000 – €45,000, depending on experience
2. Regular Monday to Friday working hours
3. Hybrid working model (2 days per week in-office)
4. Healthcare insurance, pension, and wellness day
5. Study support and free car parking
6. Opportunity to grow within a global organization focused on sustainable innovation in water, energy, and gas management
Location: Cork, Ireland (Hybrid Model – 2 days per week in the office)
Think this role is right for you? Even if you don't meet all the requirements, we'd love to hear from you
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