GET TO KNOW US
La Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in an experiment gone awry and set out to create his own destiny. Physicist by day, stargazer and dreamer by night, he hoped to unlock the power of renewal of the sea.
Inspired by the oceanic world, Huber fermented nutrient-rich sea kelp with other natural ingredients. 12 years and 6,000 experiments later, Crème de la Mer, our flagship product was born – and Huber’s skin appeared dramatically renewed. The ocean has remained a symbol of promise on the horizon. La Mer strives to honour this place of wonder as its growth continues as a prestige skin care brand.
KNOW THE ROLE
Your main responsibility is to achieve the personal objectives set by La Mer and to contribute to the success of the account through the delivery of outstanding customer service, whilst aiming to promote and maintain the brand’s image and reputation to the customer.
KNOW WHAT WE'RE LOOKING FOR
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented La Mer Beauty Advisors, you will be passionate about beauty, able to create an exceptional customer experience making your client feel valued, while selling our market-leading products across Skincare, Makeup, and Fragrance.
With your passion for people, our company, and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires, and surprises & delights them. While working with the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.
Qualifications
1. A passion and energy to provide inspirational, authentic, and personalised customer service.
2. A desire to understand your client’s skin and makeup goals to confidently recommend custom-fit routines.
3. An approachable and friendly personality.
4. Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them.
5. Flexible availability across days/hours. We want all of our team to have a good work-life balance; please discuss your availability further with the hiring manager before/during the interview.
6. Previous retail industry/customer service experience is beneficial.
7. Proof of right to live and work in the country.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places to excite, where people socialise, discover, learn, and are inspired, and where local communities are enriched.
We are Curators: Our unique range of products and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused, and our aim is to cultivate retail environments that are conscious, considerate, and commercial.
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