Job Title: Front of house Administrator
Location: Cork City Suburbs (Across two Locations)
Salary: €27,000 per annum
The ideal candidate will be a highly organized and customer-focused individual with a strong administration background. As a motivated Front of house Administrator, you will play an integral role in the smooth running of operations across two locations in Cork city suburbs.
Duties:
* Manage onsite facilities to ensure they are functional and well-maintained.
* Assist in academic, sales & marketing activities from an administration capacity.
* Act as the first point of contact for visitors.
* Handle emails and inquiries with a proactive and positive customer service attitude.
* Manage resident arrivals and departures, including signing licenses, issuing keys/fobs, and producing photo IDs.
* Address issues or complaints promptly, escalating to the Operations Manager when necessary.
* Update files & systems with relevant information i.e. issuing =warnings/ notices, invoices, refunds.
* Perform general Administration procedures - including photocopying, filing, post, etc.
* Maintain the reception area by keeping it clean & tidy and well aired daily, with all necessary stationery & materials in stock and in working order.
* Undertake other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility.
* Provide housekeeping support on an ad hoc basis.
Requirements:
* Solid background in administration or customer service.
* Strong organizational skills and attention to detail.
* Excellent communication and interpersonal abilities.
* Proactive, problem-solving attitude and willingness to take initiative.
* Flexibility to adjust to varying hours during summer months and to cover evening or weekend shifts when necessary.
Please note that Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.