Global Head of Payment Solutions
Location: Europe – Ireland/Malta/UK preferred
Department: Operational Support - Payments
Employment Type: Permanent
Corporate Title: Senior Director
We are currently looking for a Global Head of Payment Solutions to help lead the newly created Payments Function across Apex Group Ltd. This is a dynamic role reporting to the Group Deputy COO and CPO, covering all client-related payments other than the Group’s own payments which is managed by Group Finance and Treasury. This role will lead regional payment teams across multiple locations.
Job Specification:
* Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions.
* Ensure suitably experienced staff are in place in each location.
* Implement a Global Payments Policy that is aligned with the Group’s Anti-Fraud Policy as well as SOC and ISAE requirements.
* Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies.
* Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group.
* Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams.
* Establish Service Level Agreements (“SLA”) and ensure alignment with client SLA’s and deliverables.
* Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented.
* Source and manage the adoption of a global payment hub solution.
* Establish KPI’s and provide regular reporting to Stakeholders on transaction volumes, SLA’s etc.
* Enable a culture of continuous improvement with a passion for addressing control weaknesses.
Skills Required:
* At least 15 years of relevant professional experience, either in the financial services fund industry or banking.
* Bachelor / master's degree in accounting, finance, or economics.
* Management experience, overseeing a large multi-jurisdictional team.
* Excellent organisational, communication and interpersonal skills and a truly client servicing mindset.
* Proven experience in managing multiple stakeholders and delivering on commitments.
* Experience with Payment/Banking technology solutions and platforms.
* Good sense of teamwork as well as ability to work autonomously in a fast-paced work environment.
* Committed to self-improvement and staff development.
What you will get in return:
* Be part of a dynamic and fast-paced team that makes a genuine impact on the success of the entire organisation.
* Opportunity to work with a diverse, agile, and global delivery team.
* Exposure to all aspects of the business, cross-jurisdiction.
* A genuinely unique opportunity to be part of an expanding large global business.
* Competitive remuneration in line with skills and experience.
* Training and development opportunities.
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