Job Opening
ServiceNow Integration Specialist
Daily Rate Contract
Dublin
25-07-2023
We are seeking a talented and highly motivated ServiceNow Integration Specialist to on behalf of a client, on a day rate contract basis.
As a ServiceNow Integration Specialist, you will play a crucial role in ensuring seamless integration of various systems and applications into our client's ServiceNow platform. Your expertise will be instrumental in streamlining processes and optimizing service delivery for our organization.
Responsibilities:
* Collaborate with cross-functional teams to analyze integration requirements and design effective solutions.
* Implement, configure, and maintain integrations between ServiceNow and other enterprise systems.
* Troubleshoot and resolve integration issues to ensure uninterrupted functionality.
* Work closely with stakeholders to gather requirements and provide expert guidance throughout the integration process.
* Manage the full integration lifecycle, from planning and development to testing and deployment.
* Develop and maintain comprehensive documentation related to integrations.
Requirements:
* Proven experience as a ServiceNow Integration Specialist, with a strong track record of successful integration projects.
* Strong grasp of ITIL principles and possession of ITIL qualifications.
* In-depth knowledge of ServiceNow platform capabilities and its integration mechanisms.
* Extensive hands-on experience in integrating ServiceNow with various ITSM tools (, Autotask, Remedy, Jira, and ManageEngine) from an integration standpoint.
* Proficiency in programming languages like JavaScript, REST, SOAP, and JSON.
* Demonstrated expertise in stakeholder management, with excellent communication and interpersonal skills.
* Familiarity with common integration patterns and industry best practices, ensuring smooth information flow between different ITSM tools.
* Prioritizing data integrity, security, and compliance during ITSM system integrations, adhering to relevant industry regulations and organizational policies.
* Strong attention to detail, ensuring accuracy and reliability in all integration work.
* Self-motivated and able to work independently, delivering results within set timelines.
* Relevant certifications in ServiceNow and integration technologies will be an advantage.