Principal Duties and Responsibilities:
The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:
* Customer Service
* Answer phones and facilitate communication between the nursing unit and callers.
* Respond to call lights
* Clerical processing of new admissions including creating patient charts, other duties defined by unit (i.e. MyChart enrollment)
* Scheduling of post-discharge appointments with patients following the established business unit process.
* During downtime, process and back-enter non-medication orders placed during downtime. Maintain downtime paper forms.
* Perform monthly maintenance of BCA, printer, and unit report.
* Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system), and computer equipment.
* Contact consultative services per business unit process.
* Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
* Assist with coordination of interpreter services after collaboration with nursing staff.
* Perform cleaning of unit clinical, telecommunication (phone system), and computer equipment during each shift. Reboot computer equipment if needed.
* Perform tasks related to emergency response activities.
* Perform purposeful rounding according to unit standards.
Education/Experience Required:
* High school diploma or G.E.D. equivalent.
* One year in a healthcare setting such as a medical office, hospital, or laboratory required.
* Previous experience as a unit secretary preferred.
Additional Information:
* Organization: Henry Ford Hospital - Detroit Main Campus
* Department: Inpatient Floor - B-6
* Shift: Day Job
* Union Code: Not Applicable
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