The Role
Overview
Core Creative is a team of specialists focused on bringing brilliant creative solutions to life. The team partners with other Core Practices to help our clients build their brands into tangible business results. This role assumes responsibility for the management of client accounts and all facets of client service and of the delivery of the Creative Practice services in an efficient and effective manner.
Responsibilities/ Key Performance Indicators (KPI’s)
A successful Senior Client Manager reports into the Client Director and/or Business Director and assists in managing all activities associated with servicing clients. They will also be expected to run mid-level briefs, support the Client Director in larger projects and act as client lead on medium sized accounts, where appropriate, with no Client Director. Senior Client Managers also have a part to play in improving Practice processes and optimising the running of their accounts.
Duties Include:
* Day-to-day project management of all projects allocated on one or more accounts, from conceptualization through to production.
* Manage budget and be accountable for profit on all projects.
* Assist with New Business activities as and when required.
* Control creative output, schedules, cost estimates and financial control of production processes.
* Take responsibility for managing internal and client status meetings.
* Ensure appropriate sign-off on all required documentation.
* Ensure delivery of exceptional creative solutions.
* Have a clear understanding of the client's operational requirements and deliver briefs to agreed plans.
* Continuously provide updated information regarding status of work, while managing the client's expectations, timing and output expectations with both Practice and client.
* Explore opportunities for business development with existing and potential clients.
* Track Client's and project profitability where appropriate.
* Manage the invoicing and financial administration within the team.
* Ensure successful delivery of all client briefs on time and within budget.
Your profile
EXPERIENCE
• Minimum of 5 years’ previous Creative Agency experience with proven track record.
• Excellent working knowledge of Microsoft Office, in particular Excel and PowerPoint.
• Experience in managing large scale, complex creative campaigns is essential.
• Previous experience with relevant marketing tools.
• Ability to write comprehensive and insightful briefs.
PERSON SPECIFICATION
• Be energetic and efficient in approach.
• Actively display a passion for the industry.
• Strong attention to detail.
• Show curiosity in learning new things at a fast pace every day.
• Excellent interpersonal skills- ability to build strong relationships with colleagues across Core, clients and media owners.
• Display the ability to think innovatively.
• Understands the importance of upskilling.
• Understands and appreciates the benefit of processes.
• Be responsive to requests.
• Know when to escalate and involve other people.
• Be a problem solver.
• Be able to build strong relationship across different teams.
Why us?
* Flexible and hybrid working model.
* 24/7 access to professional development through LinkedIn Learning along with career progression and mentoring.
* The opportunity to work across a huge range of clients within so many different categories from sport, retail, food and drink, to alcohol, insurance, banking and so much more.
* 21 days annual leave plus a day off on your birthday, company closure days at Christmas and early finish on bank holiday Fridays.
* A company culture that promotes work-life balance.
* Family-focused benefits including paid maternity and paternity leave as well as maternity phase back program, fertility treatment supports and paid pregnancy loss leave.
* Access to mental health and well-being programs including paid health insurance for you and your dependents under 18.
* Professional financial advice; employer contributory pension and life assurance.
* Make a difference by joining our D&I, CSR, Green, Social or Great Place to Work committees; you’ll get an extra days leave for your efforts.
* And lots more …
OUR COMMITMENTS
Our industry relies on creativity and innovation – these are skills that are not bound by gender, race, ethnicity, religion, sexual orientation, membership of the Traveller community, marital or family status, disability, age, socio-economic background, or any other attributes. Core is committed to diversity in its workplace and is proud to be an equal opportunity employer. We are also committed to providing reasonable accommodations to all applicants. If you need reasonable accommodation for any reason at any part of the interview process, please contact us and let us know the nature of your request and we will do our best to help.
Salary Range
€48,000-€56,000 DOE
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