**Hotel Reception Manager Opportunity**
We are seeking an experienced and professional Hotel Reception Manager to lead the front office team at a busy 4-star hotel in Dublin West.
This is an excellent opportunity for a customer-focused individual with strong leadership skills and a passion for delivering exceptional guest experiences.
**Key Responsibilities:**
* Oversee the daily operations of the reception and front office team.
* Ensure seamless guest check-in/check-out processes and exceptional customer service.
* Train, mentor, and manage reception staff to maintain high service standards.
* Collaborate with other hotel departments to ensure smooth guest experiences.
* Handle guest inquiries, feedback, and complaints efficiently and professionally.
* Monitor reservations and room allocations to maximize occupancy and revenue.
* Ensure compliance with health, safety, and hotel operational standards.
**Requirements:**
* Previous experience in a hotel reception or front office management role.
* Excellent communication, organizational, and interpersonal skills.
* Proficiency in hotel management systems and reservation platforms.
* Strong problem-solving abilities with a proactive approach.
* Ability to lead and motivate a team in a fast-paced environment.
**What We Offer:**
* Competitive salary and benefits package.
* Opportunities for professional development and career growth.
* A supportive and engaging work environment.
* The chance to work in a well-established, dynamic hotel setting.
If you have a passion for hospitality and the skills to manage a high-performing front office team, we would love to hear from you.
**Essential Skills:**
* Reception Manager
* Front Office Manager
* Senior receptionist Assistant