Hello!
We are looking for Deli Assistants to join our teams at our Oranmore (H91 ENK6) and Galway City (H91 W8XB) Sweeney Oil / Spar service station fresh food deli counters.
The ideal candidates will efficiently, effectively, and hygienically ensure customer satisfaction at all times with the highest standards of service and products.
CUSTOMER CARE
* Serve, communicate, and interact with customers in a friendly and efficient manner, providing the highest standard of customer care.
* Assist customers with any queries regarding fresh food department products.
* Deal with customer complaints in a professional and pleasant way and refer to the department manager/store management where appropriate.
OPERATIONAL & STORE PRESENTATION
* Prepare and serve high-quality fresh food products in line with department requirements.
* Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised.
* Prepare customer orders in a timely, cost-effective, and efficient manner.
* Be familiar with and implement fresh food offerings and promotions.
* Ensure fresh food equipment, service, and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme.
* Practice careful stock handling to minimize product waste.
* Adhere to the department portion control policy.
* Assist with stock-taking as directed by your manager.
FOOD SAFETY
* Monitor and record critical food safety information and maintain necessary HACCP documentation.
* Comply with all current food safety regulations & control systems ensuring products are stored, cooked, and served in accordance with the BWG Food Safety Manual.
* Comply with allergen information requirements including labeling and display of prepack and loose products in the department.
* Contribute towards the department achieving symbol group awards through the store standards programme.
* Cooperate and provide information as requested by external auditors visiting the premises.
GENERAL
* Work collaboratively with management and all store employees in achieving department & store objectives.
* Take responsibility for your health & safety and that of your colleagues and customers, and take action to reduce risks and hazards.
* Undertake other additional duties as may be assigned by management.
* Participate in and complete all necessary training for the role as identified by management.
PERSON SPECIFICATION
The ideal candidate will possess the following attributes:
* Previous experience in fresh food/deli department would be beneficial.
* Knowledge in food safety, hygiene, and HACCP would be beneficial.
* Customer-driven with great communication and interpersonal skills.
* Hard-working and flexible, with the ability to work both as part of a team and on own initiative.
* Professional & polite manner is essential.
* Committed to continually improving department standards with attention to detail.
* Committed to delivering great customer experiences in a busy environment.
Enjoy working in a fast-paced team environment and have a willingness to embrace new challenges.
Benefits:
Pension, D.I.S. Benefit
Skills:
Food counter, deli, cook, sandwich, take away.
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