We are currently seeking an Assistant Spa Manager to join our team at The K Spa.
A Unique Resort & Spa
The K Club is a truly captivating leisure destination tucked away in lush Irish countryside yet on Dublin's doorstep. Across our 550-acre estate, we offer a tremendous variety of career and training opportunities for those who are looking to become part of a team that strives to help one another shine.
Role Highlights
* Greet and assist guests, ensuring their satisfaction with spa services and addressing any issues or feedback promptly.
* Provide information on spa services, promotions, and packages; assist in personalizing client experiences.
* Handle guest complaints or concerns with professionalism and escalate as needed.
About You
We're looking for someone who is:
* Available to work a 39 hour week across a 7 day roster, shifts do include weekend and evening work
* Diploma or degree in hospitality, business management, or a related field; certification in spa therapy or management is a plus.
* Previous experience in a spa or hospitality setting, with some leadership or supervisory background.
* Strong communication, organisation, problem-solving, and customer service skills, with knowledge of spa treatments and industry trends.
What's On Offer?
* Commission on retail sales in The K Spa
* Monthly service charge payment
* Staff transport to and from work outside public transport hours within the local area
* Ongoing investment in your personal development with access to internal and external training programmes
* Fantastic opportunities to progress your career
* Monthly recognition programme
* Employee Assistance Programme
* Bike to Work Scheme
* Social events
* Uniform
* Meals while on duty
* Discounts on stays at the resort and on Food & Beverage for you and your family and friends
* Life Assurance