We're on the lookout for an exceptional Assistant Manager to join our dynamic team of our Bray Vevay Store.
At the heart of our business is an unwavering passion, and you'll play a vital role in making sure our customers' expectations are not just met, but blown away! Your infectious enthusiasm will leave a lasting impression on everyone you interact with. Assistant Managers are brand ambassadors and leaders in our stores. With a passion for wine, it will be your job to drive sales and motivate your teams to deliver the highest levels of service and exceed our customers' expectations.
The Role:
Reporting directly to the Store Manager you will be responsible for the following:
* Maximizing all sales opportunities using the company's Selling Skills Standards
* Delivering excellence in customer care at all times, always striving to exceed customer expectation
* Complying with company policy and legal requirements with regard to selling alcohol and cigarette
* Demonstrating excellent product knowledge in line with training and information received
* Ensuring that extremely high operational standards within the store are maintained
* Supervising and training junior members of staff.
The Person:
* A genuine passion for our products and excellent wine knowledge is essential - WSET Qualifications are preferable
* Extremely customer-focused with a passion for delivering a high-end shopping experience.
* Understands the day-to-day running of a retail store, hard-working with strong operational skills.
* Able to communicate effectively and confidently with customers.
* Committed to driving sales and contributing to business development opportunities.
* Has previous managerial/supervisory experience within a similar environment.
* A great personality, high energy, friendly, and an ability to motivate a team.
* Enthusiastic and eager to expand wine knowledge through training courses provided by the company
* A positive can-do attitude with a desire to progress a career in a rewarding retail environme