The Hermitage Clinic is an acute care hospital with 110 inpatient beds, seven operating theatres, a 7 bed ICU, an Emergency Department, many outpatient services, and a wide range of modern technically complex medical diagnostic and treatment facilities, providing high quality patient care. As a part of the Blackrock Health Group, the Hermitage Clinic offers a range of services in areas such as cardiology, oncology, and urology.
Working with Blackrock Health is a unique opportunity. We offer the chance to work at some of Ireland's most advanced hospitals while still enjoying a sustainable work-life balance. We ensure all our people have the support they need to progress their career, and we offer a package of unmatched benefits across our three hospitals and diagnostic clinic.
Blackrock Health Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. Each Ward provides a range of services and this role is important in making a significant contribution, developing and maintaining best practice in nursing services at clinical areas.
Job Title: Clinical Nurse Manager 2
Department: Theatre
Job Function: Nursing
Reporting to: ADON Theatre
Location: Hermitage Clinic, Blackrock Health
Job Purpose:
The role is responsible for the provision of a quality service in line with standards of Theatre nursing practice. As a key member of the senior management team, the CNM2 in Theatre (General) will demonstrate managerial and leadership skills and facilitate effective communication with colleagues in the hospital. The position requires a strategic approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives.
Key Responsibilities:
Operations
* Manage the department taking responsibility for the safe delivery and co-ordination of nursing services for patients, ensuring effective, efficient and quality specialist nursing care service.
* Plan, develop and monitor human and budget resource plans to ensure an effective and efficient service.
* Plan specialist nursing service, innovations and developments.
* Ensure that nursing care is based on the latest research findings and constitute best practice.
* Develop close links with other healthcare facilities relevant to the delivery and enhancement of services.
* Monitor complaints and investigate any nursing and clinical complaints, taking corrective action as appropriate and review audit to ensure there are no re-occurrences.
* Ensure that all records are properly and accurately maintained.
* Facilitate effective communication with patients, relatives, visitors and multi-disciplinary team as necessary ensuring patient confidentiality is respected and maintained at all times.
* Communicate and develop effective relationships with Consultants, Clinical Nurse Managers and other relevant hospital staff to ensure safe, efficient management of the department.
* Identify opportunities for the development of services that will improve the care of patients.
* Ensure that systems for the provision of clinical and non-clinical services are satisfactory and that they are timely and economically utilised.
* Ensure that all staff within the department are familiar with the plan for management of critical incidents and that the department ready to meet such a demand.
* Work with the IT Department and clinicians in the development of computerised systems for patient management and ensure that these are maintained and upgraded.
* In consultation with staff continually monitor stock levels, suitability, usage and potential for savings. Advise the ADON Theatre on alternative supplies and changes in practice which impact on costs.
* Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care.
Professional/Clinical
* Manage patient care to ensure the highest professional standards using an evidence based, care planning approach.
* Provide a high level of professional and clinical leadership.
* Be responsible for the co-ordination, assessment, planning, delivery and review of service user care by all staff in designated area(s).
* Provide safe, comprehensive nursing care to service users according to the Code of Professional Conduct as laid down by the Nursing Midwifery Board Ireland (NMBI) and Professional Clinical Guidelines.
* Participate in teams / meetings / committees as appropriate, communicating and working in co-operation with other team members.
* Facilitate co-ordination, co-operation and liaison across healthcare teams and programmes.
* Collaborate with service users, family, carers and other staff in the process of care in the operating theatre and in the provision of support and advice.
* Communicate verbally and / or in writing results of assessments, treatment / care programmes and recommendations to the team and relevant others in accordance with service policy.
* Plan and coordinate timely transitions between pre theatre bay, operating theatre and PACU as appropriate.
* Ensure that patients and others are treated with dignity and respect.
* Maintain nursing records in accordance with local service and professional standards.
* Adhere to and contribute to the development and maintenance of nursing standards, protocols and guidelines consistent with the highest standards of theatre nursing care.
* Evaluate and manage the implementation of best practice policy and procedures e.g. admission and discharge procedures, control and usage of stocks and equipment, grievance and disciplinary procedures.
* Maintain professional standards in relation to confidentiality, ethics and legislation.
* In consultation with ADON Theatre and other disciplines, implement and assess quality management programmes.
* Participate in clinical audit as required.
* Initiate and participate in research studies as appropriate.
* Actively engage in programmes that improve the theatre department such as Genesis as relevant to the post.
* Operate within the scope of practice - seek advice and assistance from ADON theatre with any cases or issues that prove to be beyond the scope of his / her professional competence in line with principles of best practice and clinical governance.
Health & Safety
* Ensure that effective safety procedures are developed and managed to comply with statutory obligations, in conjunction with relevant staff e.g. health and safety procedures, emergency procedures.
* Observe, report and take appropriate action on any matter which may be detrimental to staff and/or service user care or well being / may be inhibiting the efficient provision of care.
* Assist in observing and ensuring implementation and adherence to established policies and procedures e.g. health and safety, infection control, storage and use of controlled drugs etc.
* Ensure completion of Adverse occurrence incident forms / clinical risk reporting.
* Adhere to department policies in relation to the care and safety of any equipment supplied for the fulfilment of duty.
* Liaise with other relevant staff, e.g. CNS infection control Occupational Therapist re appropriateness for procurement.
* Have a working knowledge of the JCI Standards as they apply to the role in addition to other standards that are relevant to theatre department for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards, etc.
* To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient hospital.
Education and Training
* Engage in continuing professional development by keeping up to date with nursing literature, recent nursing research and new developments in nursing management, education and practice and to attend staff study days as considered appropriate.
* Be familiar with the curriculum training programme for student nurses / midwives and be aware of the clinical experience required to meet the needs of the programme.
* Participate in the identification, development and delivery of induction, education, training and development programmes for nursing and non-nursing staff.
* Provide support and supportive supervision to Clinical Nurse Manager 1 and front-line staff where appropriate.
* Supervise and assess student nurses/midwives and new staff to the department and foster a quality clinical learning environment.
* Engage in performance review processes including personal development planning as appropriate.
People Management and Leadership
* Exercise authority responsibility and accountability in the running of the assigned area(s) as deputised by the ADON or DON.
* Provide the necessary supervision, co-ordination and deployment of nursing and support staff to ensure the optimum delivery of care in the designated area(s).
* Manage communication at ward and departmental level and facilitate team building.
* Provide staff leadership and motivation which is conducive to good working relations and work performance.
* Promote a culture that values diversity and respect in the workplace.
* Formulate, implement and evaluate service plans and budgets in co-operation with the wider healthcare team.
* Manage all resources efficiently and effectively within agreed budget.
* Lead on practice development within the clinical area.
* Lead and implement change.
* Promote, facilitate and participate in the development of nursing policies and procedures. Monitor as appropriate and lead on proactive improvement.
* Contribute to the formulation, development and implementation of policies and procedures at area and hospital level.
* Ensure compliance with legal requirements, policies and procedures affecting service users, staff and other hospital matters.
* Manage and promote liaisons good relations with ward and department CNM's.
* Actively participate in the Nursing Management structure by acting up when required and frequently covering nursing management operationally during normal working hours.
* Maintain all necessary clinical and administrative records and reporting arrangements.
* Engage in IT developments as they apply to service user and service administration
* Provide clinical and management leadership for Staff Nurses and ensure an effective learning environment for the multidisciplinary team and taking an active part in the delivery of care as appropriate.
* Work within the code of Professional Conduct for Nurses, participation in the development of the Scope of Practice and provide strong professional leadership and direction for nursing services.
* Promote an environment that is conducive to the development of best practice, enhances staff retention and promotes good industrial relations.
* Maintain a high level of staff morale, promoting good communication, team spirit and job satisfaction among members of the multidisciplinary team. Strive to ensure that staff are accountable, responsible and have authority to practice and manage within their roles.
* Play a role in the recruitment and selection of nursing and support staff for the service.
* Ensure that staff nurses are effectively supported with annual reviews and the development of personal development plans.
* Provide a duty roster that ensures resources are deployed effectively and efficiently to cope with fluctuations in workload, case complexity, adequate skills mix, planned department activity or staff absence difficulties.
* Comply with all HR system and policy requirements including recording of relevant data
* Establish a formal mechanism for communication among the nursing team including schedules for staff meetings.
* Resolve local issues / conflicts, keeping managers informed and maintain positive team dynamics within the departments at all times.
Essential Criteria:
* Be registered in the general division of the Register of Nurses maintained by NMBI
* Have at least five years recent relevant post-registration nursing experience (full-time or equivalent hours part-time) in an acute hospital setting and a minimum of three years nursing experience in Peri-Operative Theatre nursing
* Have a recognised post-registration nursing course - Higher Diploma or Post Grad course, in Peri-Operative Theatre nursing or equivalent or be in pursuit of same
Skills/ Competencies:
* Clinical Skills
* Management skills
* Leadership skills
* IT skills
* Quality focus
* Risk Management
* Clinical audit
* Excellent interpersonal and communication skills
Desirable Skills:
* Management course is desirable.
Why work at the Hermitage Clinic?
The Hermitage Clinic are passionate about our people and believe in their development and growth. As a member of the Hermitage Clinic team you can benefit from:
* An Education Support Programme
* Development opportunities
* Opportunities for career progression
* Access to a Pension Scheme
* Subsidised Restaurant
* Free staff car parking
* Employee Assistance Programme
* Life Assurance
This Job Description is intended as a basic guide to the scope and responsibilities of the position and is subject to regular review and amendment. The role holder will be required to be flexible in this position and is expected to facilitate working additional hours on occasion, when requested.
The Hermitage Clinic is an Equal Opportunities Employer with a strong commitment to diversity, inclusion and equality at all levels of the organisation. If you require assistance due to a disability during the recruitment process, please email hr@hermitageclinic.com
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