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Subject Matter Expert-ITIL/Prince2/DevOps Institute (Athens), Dublin
Client: PeopleCert
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 79807cecec43
Job Views: 18
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
PeopleCert is looking for an experienced Subject Matter Expert to work within the Product Development team to help develop content that supports our mission to elevate our ITIL/Prince2/DevOps Institute brand and portfolio. You will work closely with our Product Architects, aligning with the vision to ensure ITIL/Prince2/DevOps Institute remains the most widely adopted brand globally. As an in-house Subject Matter Expert, you will contribute to the delivery of the product roadmap and help develop a range of ITIL/Prince2/DevOps Institute content within a collaborative, cross-functional team.
Your tasks will include:
1. Content Creation & Product Alignment:
Contribute to the creation, review, and maintenance of ITIL/Prince2/DevOps Institute Official Books, Exams, Official Training Materials, and Digital Content, ensuring all materials align with product and technical specifications and meet evolving market demands. Ensure that content is kept up to date and relevant based on customer feedback, market insight, and product strategy. Ensure consistency, accuracy, and quality across all ITIL/Prince2/DevOps Institute content types.
2. Cross-Functional Collaboration:
Partner with Product Management and Product Marketing to drive the global success of ITIL/Prince2/DevOps Institute, ensuring that Product Development content goals and timelines are met. Collaborate closely with the Product Architects and Product Managers to ensure that all ITIL/Prince2/DevOps Institute content aligns with the overall product strategy and vision, and that content creation, review, and maintenance is prioritized and delivered according to the agreed roadmap.
3. Sharing Expertise:
Act as an internal Subject Matter Expert to support the broader organization, including internal trainings and webinars as required, helping internal teams have a deep understanding of ITIL/Prince2/DevOps Institute and its strategic importance to PeopleCert. Conference participation and external presentation delivery may also be required.
4. External SMEs:
Collaborate with the Product Architects and other internal teams to help identify, onboard, and manage a comprehensive database of external Subject Matter Experts to strengthen our pool of ITIL/Prince2/DevOps Institute content contributors.
What we look for:
* 5+ years’ relevant experience working with ITIL/Prince2/DevOps Institute products in a training or consultancy role
* Certification in ITIL/Prince2/DevOps Institute certifications
* Certification in related certifications from the PeopleCert portfolio, and/or other providers (e.g., in Project, Programmed and Portfolio Management, SCRUM, Agile, Change Management, Service Management)
* Solid understanding of the products ecosystem and competition landscape
* Experience in authoring, reviewing, and editing content
* Experience in collaborating with Subject Matter Experts
* Excellent collaboration and communication skills
* Excellent writing and project management skills
* Native or excellent command of the English language (C2 level certification is required; LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
* Advanced computer literacy is required. ECDL Advanced level certification is desirable
What we offer:
* Competitive remuneration package
* Work in an international, dynamic and fun atmosphere
* Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
* Huge learning experience in using best practices and global environment
* Constant personal and professional development
* Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
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