Your mission
eDesk is growing, and we’re expanding our Dublin Sales Team! We’re looking for a driven and proactive Account Executive who thrives on building relationships, closing deals, and delivering top-notch service to our customers. This is a dynamic new business sales role in a fast-paced, high-growth SaaS environment.As an Account Executive at eDesk, you’ll be responsible for generating new business opportunities, driving revenue growth, and expanding our customer base. You’ll need to be a sales-driven professional with exceptional communication and relationship-building skills, and a strong passion for e-commerce technology.At eDesk, we leverage AI to enhance our products and workflows, and we expect you to embrace AI tools to refine your sales processes, improve customer engagement, and stay ahead of industry trends. If you’re ready to make an impact in a rapidly evolving space, we’d love to hear from you!YOUR ROLE AT EDESKDrive new business acquisition by identifying, prospecting, and closing high-value deals.Conduct engaging product demos and lead prospects through a consultative sales process.Develop and maintain a deep understanding of eDesk’s products, the e-commerce industry, and market trends to position our solutions effectively.Generate and manage a strong pipeline of opportunities, ensuring consistent progress towards sales targets.Leverage AI tools and CRM systems to track sales activities, optimise workflows, and enhance efficiency.Collaborate with Marketing and SDR teams to refine lead-generation strategies and improve conversion rates.Engage with key stakeholders and decision-makers within prospect organisations to understand their needs and position eDesk as the ideal solution.Represent eDesk at industry events, webinars, and networking opportunities to build brand awareness and generate leads.Act as a mentor and positive influence for junior/new team members, fostering a high-performance sales culture.
Your profile
A proven track record of success in a SaaS sales environment, ideally in e-commerce or a related industry.Strong ability to drive new business sales, with a hunter mentality and a passion for closing deals.Excellent communication and presentation skills, with the ability to influence senior stakeholders.Experience using CRM systems (HubSpot preferred) and AI-driven sales tools to optimise performance.A data-driven mindset with the ability to analyse sales metrics and adjust strategies accordingly.Ability to thrive in a fast-paced, high-growth environment with a proactive and self-motivated approach.Strong negotiation skills and a strategic approach to enterprise sales.A collaborative mindset, working effectively with internal teams to drive customer success and revenue growth.Commitment to continuous learning, staying ahead of industry trends, and adopting best practices to enhance sales performance.
About us
Entirely focused on eCommerce, eDesk helps online retailers to deliver seriously extraordinary customer service everywhere they sell. Our award-winning artificial intelligence powered automation tools streamline customer support processes and delivery of business insights. This means eCommerce brands can resolve customer queries quicker, and focus instead on selling more and realising their growth potential.