Job Title
Cpl Healthcare in partnership with our client, a non-profit organisation based in Dublin, Ireland that provides services for people who are homeless and people at risk of homelessness in Ireland.
About the Role
The purpose of this role is to work as part of the Housing First Case Management Service to deliver a 'Housing First' approach to individuals experiencing long-term homelessness in County Clare.
* Work to the principles and fidelity of housing first.
* Work within the framework of the overall objectives of the Housing First Intensive Case Management Service.
* Work within the overall policies and procedures of the Housing First team.
You will provide a safe, welcoming environment for clients who are out of home or at risk, including the provision of basic physical care and support within the service, respecting consumer choice and self-determination. You will establish trusting relationships, especially with clients who are living on the streets or in temporary accommodation, and engage them in work that enables them to move to a more stable lifestyle.
You will undertake assessments and support planning with clients as the lead agent using the Care and Case Management system and protocols and other tools as appropriate, e.g. STAR Outcome, to assist the person to successfully progress toward independent living as appropriate.
You will develop methods, structures, and relationships to support the client with their individual housing, welfare rights, and entitlements and to access move-on accommodation. You will assist the tenant to create and sustain a home, implementing practices in line with tenancy settlement indicators.
You will work a 39-hour week as agreed with the Housing Services Manager to meet the objective of the service. You will build up and maintain a portfolio of accommodation providers in social housing, homeless sector, and private rented accommodation. You will accompany and provide support to clients on appointments to other services, i.e. doctors, counsellors, court, etc.
You will work as part of a multi-disciplinary team and service. You will work in conjunction with the Property Officer, supporting the tenants' adherence to life skill development (home-making skills), pay rent, reporting repair, and being a good neighbour.
You will provide advice, information, and guidance as a prevention or in response to being out of home. You will assist the tenants in integrating their lives within their local community, providing support in accessing clinical, medical, and other support services.
You will support tenants in developing life skills, seeking out education, training, and employment opportunities if and where they so wish. You will maintain a caseload of clients. You will accompany and provide support to clients with appointments to other services, where appropriate.
You will keep up-to-date casework records, daily logs, and written assessments. You will input information on the database and PASS. You will work in close liaison and co-operation with other teams and also other Statutory and Voluntary Agencies as deemed appropriate.
You will work to the service model and standards of best practice. You will attend Team, Section, Divisional, Agency, and external meetings, including handovers, and training as required.
You will meet regularly for supervision of work with your assigned Supervisor. You will supervise students or volunteers as requested by assigned supervisor or Project Leader.
You will implement existing policies and procedures and to input into the development of new ones. You will plan, implement, and evaluate the daily activities. You will undertake such other duties as might be reasonably assigned from time to time in consultation with the Housing Services Manager.
You will be vigilant to any Health, Safety, and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative.
About You
We are looking for someone with the following experience and qualifications:
* Qualification in social care at degree level, youth work, or related discipline.
* Experience of working with customers who are or have been homeless.
* Experience of working with customers identified as having a dual diagnosis.
* Experience of team working.
* Report writing abilities and IT skills.
* Experience of working and liaising with other agencies.
* Knowledge and understanding of homelessness and issues that affect people who are or have been homeless.
* Ability to plan and implement programmes.
* Flexibility and communication skills.
* Full driver's license with access to car (desirable).
What We Offer
We offer a competitive salary range of €36,687 - €39,856.49. You will also receive:
* Contract: Full-time, 1 year fixed term contract.
* Monday-Friday work schedule.
* Competitive annual leave entitlement.
* Employee Assistance Programme (EAP) for well-being and support.
* Educational policy supporting continuous professional development.
* Other attractive benefits tailored to employee needs.