Role Title: Urgent Care Senior Administrator
An exciting role has arisen within Vhi for the position of Urgent Care Senior Administrator at Vhi Galway.
About Us
Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for our customers.
Our Services
Our Vhi Galway Clinic provides a range of health and wellbeing services to our members, including Urgent Care.
Job Requirements
We are seeking an individual who is flexible to work across a rolling roster, between the hours of 7.30am - 10:00pm, 365 days per year.
Benefits include:
* Vhi Health Insurance
* Pension
* Annual Bonus
Key Responsibilities
To provide an excellent level of service to patients and customers attending the clinic, you will manage all communications in a respectful and courteous manner, ensuring accurate patient information entry and computerized file updates.
You will also be responsible for:
* Organizing and booking patient appointments
* Advising on costs related to VHI Healthcare policies
* The smooth running of the Reception area
* Providing support to cross-functional team members
* Supporting the Clinic Manager and carrying out other duties as outlined
Education and Experience
Experience in an administrative or customer-facing role is essential, with demonstrated capability in a customer-facing environment.
Previous experience in a healthcare setting is an advantage but not essential.
Skills and Abilities
You will need:
* Patient and customer-focused skills
* Excellent communication and interpersonal skills
* Good IT skills, particularly Microsoft Office
* Demonstrated alignment with Vhi Values
EQUAL OPPORTUNITIES EMPLOYER
Vhi is an equal opportunities employer and is committed to making reasonable accommodations for candidates with disabilities in the recruitment process.