Project Manager, Laboratory
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
At ICON, it’s our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn’t mean you can’t have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
As a Project Manager Laboratory, you will ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies.
The role
1. Act as the sponsor's main contact person in all matters regarding our central laboratory services, following up and responding to clinical study-specific inquiries from Sponsors, Physicians, CRA and CRO representatives, and the ICON Site Services Department.
2. Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories (and ICON Clinical CRO if appropriate).
3. Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study-specific Project Management Plan.
4. Lead the development and maintenance of project management documents, including project timelines, project management plans, communication plans, and risk assessment plans.
5. Maintain study-specific files and ensure that all appropriate documents are maintained and archived at study closure.
6. Provide Sponsors with study management reports and attend study meetings as required, providing an overview of the current study status.
7. Support clients on ICON portals.
8. Proactively monitor study budget and Project Management Dashboard.
9. Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meetings, Face-to-Face client meetings, or Bid Defense meetings.
10. Participate in departmental initiatives as required by management.
What you need
* Relevant experience in a clinical laboratory, clinical trials, project management, or customer management/account management role in a life sciences organization is preferable.
* Bachelor's degree or equivalent in Science, Business, or related field, or an equivalent combination of experience, education, and training as determined by management.
Why join us
ICON enjoys a strong reputation for quality and is focused on staff development. We aim to attract diverse and creative minds, providing opportunities for growth and career development. We value our employees' skills and talents, which distinguish us. Besides working with a talented team, we offer a competitive benefits package, which varies by country and will be discussed during the interview.
Our benefits include:
* Various annual leave entitlements
* Health insurance options
* Retirement planning options
* Global Employee Assistance Programme, LifeWorks
* Life assurance
* Flexible, country-specific benefits such as childcare vouchers, bike schemes, gym discounts, travel passes, and health assessments
Visit our careers site to learn more about ICON's benefits.
At ICON, inclusion & belonging are core to our culture. We are committed to providing an accessible and discrimination-free workplace. If you need accommodations during the application process or to perform the job, please let us know or submit a request here.
We encourage all qualified candidates to apply, regardless of whether you meet every requirement. You might be exactly what we’re looking for!
If you are a current ICON employee, please apply here.
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