Job Summary
A Customer Service Representative is sought after by {company} to provide exceptional customer service over the counter and phone, handling various insurance products including Motor, Household, and Travel Insurance. The ideal candidate will have a minimum of 1 year experience in a similar role, be goal-oriented and target-driven with excellent product knowledge and communication skills.
Key Responsibilities
* Provide exceptional customer service over the counter and phone
* Handle new business and renewal queries for Motor, Household, and Travel Insurance
* Liaise with insurance companies on customer instructions and queries
* Offer expert guidance and advice across all insurance products
Requirements
* Minimum 1 year experience in a similar role
* Ability to work independently and as part of a team
* Goal-oriented and target-driven
* Excellent product knowledge
* Strong verbal and written communication skills
* Exceptional organisational skills and attention to detail
* Professional appearance and attitude
* APA Qualification or working towards it with the Insurance Institute of Ireland
Benefits
* Competitive salary
* Bonus structure
* Pension
* Health Scheme
* 20-23 days holidays
* Free Car Parking
* Canteen