Job Overview
The prestigious luxury property offers an exclusive retreat with first-class service and refined hospitality. Nestled in the countryside, it provides a sanctuary for guests seeking relaxation and indulgence.
Located near the vibrant town of Letterkenny, guests can enjoy charming shops, restaurants, and a lively pub scene. The breath-taking beauty of County Donegal, including Slieve League, Blue Flag beaches, and the Wild Atlantic Way, is also within reach.
Key Responsibilities:
* Leadership & Operations:
o Oversight of all departments to ensure smooth operations and guest satisfaction.
o Leading and inspiring a high-performing team with a culture of excellence.
o Ensuring compliance with safety standards and regulations.
* Social Marketing & Brand Development:
o Developing an engaging social media strategy to showcase unique offerings.
o Creating compelling digital content and managing online presence.
o Identifying influencer partnerships to expand reach and visibility.
* Guest Relations & Experience:
o Delivering an exceptional, personalized guest experience.
o Handling guest feedback professionally, implementing continuous improvements.
o Maintaining a culture of refined service and attention to detail.
* Financial Management:
o Managing budgets, monitoring financial performance, and implementing cost-effective strategies.
o Maximizing profitability through innovative marketing and pricing.
o Analyzing key performance metrics and adjusting strategies as needed.
* Innovation & Market Positioning:
o Staying updated on industry trends and luxury hospitality standards.
o Developing unique seasonal packages and promotions.
o Identifying opportunities to differentiate the manor from competitors.
Requirements:
* Essential Qualifications:
o Proven experience in luxury hospitality at managerial level.
o Strong background in social media and digital marketing.
o Exceptional leadership, communication, and business acumen.
o Creative mindset with a passion for delivering unique guest experiences.
o Knowledge of Health & Safety regulations and HACCP compliance.
* Preferred Qualifications:
o Hospitality Management or Business qualification.
o Familiarity with analytics tools and social media platforms.
o Additional language skills are a plus.
About Us:
We offer a prestigious, tranquil setting steeped in history.
A dynamic and inspiring work environment.
Competitive salary with opportunities for career growth.
Shape the future of a distinguished luxury retreat.