Client:
Amazon Data Services Ireland Limited
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0e26ef27f8a6
Job Views:
62
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential.
Key job responsibilities:
1. Manage work and priorities through ticketing system and workflow.
2. Collaborate with various stakeholders to remove project obstacles.
3. Ability to travel within geographical work area is required, up to 80% travel outside traditional work area will be required.
4. Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction.
5. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
6. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
7. Complete customer requests via Remedy trouble ticketing system.
8. Participate in the migration, basic configuration and rollout of new or upgraded hardware.
About the team:
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating.
Inclusive Team Culture:
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion.
Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home.
BASIC QUALIFICATIONS:
1. High school or equivalent diploma.
2. Experience with computer hardware troubleshooting and repair.
3. Experience in networking.
PREFERRED QUALIFICATIONS:
1. Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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