Our client is a world leader based in Clondalkin, Dublin 22 and is currently recruiting for an experienced Sales Support Administrator to join their team.
This is a permanent role and salary is circa €38k plus bonus, pension and WFH options.
KEY DUTIES OF THE ROLE
* Order processing
* Answer customer queries relating to quotations, stock availability, order status, pricing etc
* Ensuring that strong customer relationships are developed and maintained to maximise sales while continuing to build brand profile
* Analysis of customers' Back Orders on a daily basis
* Take full responsibility for and management of the necessary allocated accounts always ensuring that the needs of the business are a foremost consideration
* Help implement marketing and call out campaigns as required
* Ensure all necessary administration and associated duties are completed in a timely and efficient manner
* Support and coordinate with the various internal departments as required
* Quickly gaining a detailed understanding of the Exertis and Apple ways of working
* Drive innovation and process improvement within the total Exertis Apple retail business
THE IDEAL CANDIDATE:
* Ideally 1-2 years telesales experience
* Very strong communication and influencing skills, specifically regarding telephone manner
* Results driven with high levels of accuracy, drive, energy and the ability to work on own initiative
* Ability to balance working on your own and as part of a team in a pressurised environment to demanding objectives
* Ability to build relationships to support team members, share resources and knowledge and collaborate with others to achieve goals
* Commercial acumen/awareness
* General computer literacy in Microsoft Word, Excel and Outlook
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