Great National Hotels & Resorts is unique in providing a proven range of supports for independent hotels throughout the UK and Ireland and is the largest independent hotel management and marketing services provider in this market. Our clients range from urban centre locations to rural resorts with our services singularly focused on creating certainty and adding value.
With a successful reputation for results driven management and marketing solutions, we now invite applicants for the role of Senior Systems Administrator to join our Head Office team in Ennis, Co Clare.
Your duties will include but not be limited to:
* Assist and contribute in the product development of the company's own software - Revanista.
* Assist with the alignment of Revanista's software development with the business strategy.
* Troubleshoot and investigate any systems errors or data discrepancies as needed.
* Carry out tests and checks of systems as directed to ensure all is working correctly and efficiently for both the company and the hotel.
* Create rates & rooms on all distribution platforms - both OTAs and Booking Engine as required.
* Create linkage between all hotel systems - PMS, channel manager, and distribution platform.
* Content management - update all necessary sites with each hotel's current details including descriptions, graphics, photography, hotel content, and facilities; implement/update new requests when requested by hotels.
* Set up hotels on new channels/sites.
* Assist Systems & Support Manager in the onboarding of new hotels in implementing agreed changes.
* Implement OTA and Own Website promotional and marketing campaigns as needed.
* Build and maintain excellent business relationships with all distribution providers.
* Constantly improve productivity through maximizing the hotel's presence and implementing best practices.
* Work closely with other members of the extended team on assignments and projects in an environment of constant improvement.
* Ensure Online Distribution team have all relevant and up-to-date information on all aspects required to carry out their duties in a timely and efficient manner.
* Provide support to colleagues and clients on the systems we use.
* Commit to continuous development.
* Provide training to colleagues and clients on existing systems.
* Complete other administrative work as required.
Requirements:
* Knowledge of the Hotel Industry is required.
* Knowledge of OTA extranets and channel managers is desirable.
* Strong analytical skills required.
* Logical and efficient thinking and strong attention to detail.
* Fluency in written and spoken English.
* Good understanding of math.
* Experience working with Microsoft Office is required; any experience with Computer Software is advantageous.
* Excellent written and verbal communication skills.
* Excellent organizational and time management skills.
* Ability to work in a fast-paced environment.
* Approachable and possess a friendly and helpful manner.
What we can offer you:
* Weekly pay structure.
* Company funded educational programmes.
* Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
* Advanced online training programs through our E-learning personal development platform.
* Access to GN Employee Assistance & Wellbeing Program.
* Recruitment bonus through our GN refer a friend scheme.
* Employee Social Events.
* Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
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