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Experienced in-house talent manager and recruitment professional with extensive experience across various industries.
Job Purpose:
To provide technical advice, support and strategy to our customers and the Sales team in order to deliver continued growth within the business.
Key Responsibilities:
* Provide pre sales technical support to our Ireland customers, external and internal sales force
* To fully support your allocated Key Account Managers in the field
* Handle all UK inbound sales calls/sales leads relating to product selection and responding as required, e.g. system design and product kit lists referring to Distributors
* Maintenance, preparation and upkeep of demonstration room and Sales team demonstration stock to ensure latest products are represented and working to maximum effect at all times
* Interface closely and co-operatively with Technical Manager, Training Manager, Marketing Manager, Product & Marketing team, Technical Support team and Sales Admin to ensure highest level of Customer Service experience and satisfaction
* Attend trade shows and exhibitions as required to provide onsite technical expertise and guidance
* Demonstrate a high level of knowledge of CCTV products with an emphasis on IP and network solutions
* Prepare all documentation for tenders
* To perform miscellaneous job-related duties as assigned by the Head of Sales Engineering and Country Vice-President (UK&I)
Requirements:
* Experience in a similar role within the Security industry
* In depth knowledge of CCTV product and TCP/IP
* Business or Technical Degree Level Education (desirable)
* Intermediate & Advanced ‘Microsoft Office’ skills to include Excel
* Ability to develop strong and lasting relationships with both internal Company Directors / colleagues and key clients
* Ability to tailor communication styles to be effective with particular audiences
* Ability to carefully listen to and acknowledge customer requirements, ensuring their needs are met
* Ability to demonstrate independent thinking and good clear judgement
* Logical and well organised with exceptional attention to detail
* Displays a pro-active approach and is a ‘solution finder’
* Self-motivated and able to work under own initiative
* Ability to communicate on all levels in a clear and concise manner
* Ability to work under pressure and to tight deadlines
* Full & Clean Driving License
Location:
The jobholder is required to be located in Ireland as this is a field-based role. Travel to the UK will be required for team meetings or customer meetings once a month or quarterly depending on the business needs.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Industries: Security and Investigations
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