Industrial Water Treatment Technician
To assist all Operations in fulfilling responsibilities to our Clients’ as outlined below.
Location
Travelling between Customer Sites throughout Munster
Roles and Responsibilities
1. Ensuring all customer service needs are met or exceeded.
2. Conducting on site water analysis / testing and report generation.
3. Troubleshooting issues on water treatment equipment and associated instruments.
4. Assisting in site surveys / audits / trials etc as necessary.
5. Helping to drive quick resolution to customer / prospect issues.
6. Managing customer satisfaction and assist in coordinating support resources where required.
7. Perform other duties as assigned.
8. Opportunities to progress to overall account management role is realistic.
9. Continually demonstrate the company required behaviours around safety, communication and team membership and all other company initiatives.
Requirements & Experience
1. Previous experience working in a Water Treatment Environment, distinct advantage.
2. Previous experience working in a Trade, highly desirable.
3. Previous experience in an Engineering / Scientific capacity, desirable.
4. Proven experience working in a customer/client facing role.
5. IT Skills, working knowledge of MS Excel, PowerPoint, etc.
6. Full clean driving licence essential.
The Individual
1. Customer Focus – skilled in relationship management and development.
2. Ability to project manage – goal achievement.
3. Ability to work on own initiative and schedule activities to meet timelines.
4. Ability to be innovative and a Team Player.
5. Be willing to work anti-social hours as the need arises.
6. Ability to problem solve, applying scientific rationale to product application and development.
7. Good communication skills (verbal & written).
Benefits
1. Good benefits package provided including Company Pension Scheme and Death In Service.
2. Company van, Laptop, Phone etc.
3. This is a permanent position and all necessary equipment required to fulfil your job, are provided such as Company transport, Laptop, Phone etc.
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