Industrial Water Treatment Technician
To assist all Operations in fulfilling responsibilities to our Clients as outlined below.
Location
Travelling between Customer Sites throughout Munster
Roles and Responsibilities
1. Ensuring all customer service needs are met or exceeded.
2. Conducting on-site water analysis/testing and report generation.
3. Troubleshooting issues on water treatment equipment and associated instruments.
4. Assisting in site surveys/audits/trials as necessary.
5. Helping to drive quick resolution to customer/prospect issues.
6. Managing customer satisfaction and assisting in coordinating support resources where required.
7. Performing other duties as assigned.
8. Opportunities to progress to an overall account management role are realistic.
9. Continually demonstrating the company-required behaviours around safety, communication, team membership, and all other company initiatives.
Requirements & Experience
1. Previous experience working in a Water Treatment Environment, distinct advantage.
2. Previous experience working in a Trade, highly desirable.
3. Previous experience in an Engineering/Scientific capacity, desirable.
4. Proven experience working in a customer/client-facing role.
5. IT Skills, working knowledge of MS Excel, PowerPoint, etc.
6. Full clean driving licence essential.
The Individual
1. Customer Focus – skilled in relationship management and development.
2. Ability to project manage – goal achievement.
3. Ability to work on own initiative and schedule activities to meet timelines.
4. Ability to be innovative and a Team Player.
5. Willingness to work anti-social hours as the need arises.
6. Ability to problem solve, applying scientific rationale to product application and development.
7. Good communication skills (verbal & written).
Benefits
1. Good benefits package provided including Company Pension Scheme and Death In Service.
2. Company van, Laptop, Phone, etc.
3. This is a permanent position, and all necessary equipment required to fulfil your job is provided such as Company transport, Laptop, Phone, etc.
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