Job Title: ICT Team Leader
A challenging opportunity has arisen for a technically skilled leader to manage the organisation's IT systems, including planning, implementation, and daily operations.
Key Responsibilities:
* Lead the IT team to ensure smooth and efficient operation of all ICT systems
* Administration of Office 365 and Azure, Kares Network, including Switches, Firewalls, and Access Points
* ICT Security, including Access, Anti-Virus, MFA, Account Access management
* Ensure effective disaster recovery plans are in place and operational
* Develop and implement policies and processes for Information Management and ICT areas
* Management of 3rd party ICT vendors and liaison/escalation point for end-user issues
Requirements:
* Bachelor's degree in Information Technology, Computer Science, or related field
* Minimum 5 years experience in ICT customer-facing/engineer support role
* Strong technical knowledge of network administration, system security, and IT Infrastructure
* Advanced knowledge of MS Office, Microsoft Azure, and Office 365
About Us:
Kare is an innovative voluntary organisation providing individualised services based on best practice to over 400 children and adults with intellectual disabilities and their families.
We are committed to staff training and development, and our values include Respect, Rights, Collaboration, Quality, and Person-Centred care.