Job Title: Member Services OfficerLocation: Co. Dublin, Ireland ( available to work in any of our 6 offices)Job Type: Full-time (32.5hrs per week)Closing Date: 4th April 2025Job Summary:We are seeking a highly motivated and detail-oriented Member Services Officer to join our team. The successful candidate will be responsible for providing exceptional customer service to our members and assisting with a variety of tasks to ensure the smooth operation of the credit union.Responsibilities:Provide outstanding customer service to membersAssist members with account inquiries, transactions, and loan applicationsProcess account transactions and maintain accurate recordsCarry out back office administration/clerical duties and other duties as required.Participate in company sponsored volunteer activities and other community service initiatives.Requirements:At least 1 year of experience in a customer service role, preferably in a financial institutionStrong communication and interpersonal skillsExcellent organisational and time management skillsAbility to work well in a team environmentProficient in Microsoft Office applicationsHigh level of accuracy and attention to detailKnowledge of credit union products and services is an advantageHow to Apply:Please submit your resume and cover letter to the email address provided on our website. We thank all applicants for their interest, but only those selected for an interview will be contacted.Employee Benefits :PensionLife Insurance PolicyUnlimited Online GP VisitsCycle to Work SchemeTax Saver CommuterEmployee Assistance ProgrammeProfessional Development