In this role, you will be responsible for
* Analyzes business needs and develops automation using Robotic Process Automation and GenAI technologies based on specifications and requirements.
* Identify and implement automation tasks using RPA and GenAI tools with production teams and customers.
* Perform architecture, design and review of development policies for adherence to standards and best practices.
* Manage day-to-day system development and maintenance activities for RPA deployment in global regions.
* Provide software solutions to customer issues and responds to suggestions for improvements and enhancements / new tools.
* Drives engineering processes for the project such as build automation, unit testing, software configuration management and packaging.
* Interacts with business users, I/T, vendors and customers to identify potential tasks with production teams, customers and implement Robotic Process Automation including other applicable technologies for current and future application requirements.
* Execute assigned activities of Project(s) in accordance with established work processes.
* Prepare / maintain / update project execution plan, MS Project schedule and quality plan for assigned Project(s).
* Understands impact of emerging business trends and their implications for Organization and its customers.
* Have a data-driven, statistical approach to problem solving and reporting data to identify issues and come up with innovative robotic solutions.
* Presenting project analysis and findings to senior leadership to obtain the approval, funding and other requirements to resolve the issue.
Traits to look for
* Strong analytical skills and focused skill set with strong impact and influencing skills. Ability to communicate effectively to direct and motivate team and others.
* Strong sense of ownership and problem solving skills.
* Resolves customer issues with software solutions and responds to suggestions for improvements and enhancements.
* Presents problem analysis and recommended solutions in a creative and logical manner.
* Handles diverse range of issues that require evaluation of a variety of factors including current business trends.
* Develops and applies project management techniques.
* Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
* Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.
* Possesses and applies a broad knowledge of application programming processes and procedures to the completion of complex assignments.
* Knowledge includes advanced work on standard applications programs including coding, testing and debugging.
* Competent to work in most phases of applications programming and offers programming solutions at an advanced level.
* Competent to analyze diverse and complex problems.
* Advanced trouble shooting and problem solving skills to resolve defects, incidents and problems.
* Ability to define and resolve complex technical/process problems in heterogeneous information systems environments.
* Advanced understanding of how technology decisions relate to business needs.
* Possesses basic knowledge programming patterns.
* Share knowledge with other team members on the usage of automation tools and help grow the team.
Qualifications
Mandatory Technical Skills:
* Strong experience in IT Project Execution and Implementation in Healthcare & BFSI domain.
* Strong Experience in RPA application development.
* Experience in AI and GenAI technology.
* Experience in Windows / Web application development.
* Experience in Design patterns.
* Project management skills- Scope Management, Estimation, Schedule and Cost estimation, Quality Management, Communication Management, Team Management & Project Closure.
* Experience in Project Management, Robotics Process Automation, IT product development, IT services.
* Business analysis, critical thinking, conflict management and problem-solving skills.
* Knowledge of Internet Security protocols.
Desired Skills:
* SCRUM / Agile / PMP / PRINCE II certifications.
* Experience in RAID concepts (Risk, Assumption, Issue and Decision Management).
* Excellent communication and interpersonal skills with go-getter / can do attitude.
* Software design methodologies, software libraries and other tools needed for the project.
* Solid organizational skills including attention to detail and multi-tasking skills.
* Good teamwork and interpersonal skills.
* Healthcare domain knowledge & BPO industry related domain background.
Experience requirement:
* Minimum 12 to 15 years of relevant development.
Preferences:
* Graduate degree in a computer science related field with a minimum of 12 to 15 years of software development experience.
* Minimum 10 years in leading a software development team.
* Dot.Net Framework Professional Certification.
* Healthcare domain knowledge & Automation systems development background.
Educational Qualification
* Undergraduate or Graduate degree and minimum 12 to 15 years of relevant experience.
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