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Customer Experience Specialist, Limerick
Client: AVANSEL RECRUITMENT IRELAND
Location: Limerick, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: dbcd3f662f9e
Job Views: 5
Posted: 21.02.2025
Job Description:
We are seeking a Customer Experience Specialist to work for a Craft Brewery based in Limerick.
WHAT WE OFFER
* Salary between €30,000 and €35,000 gross per year depending on experience.
* Additional bonuses based on individual and team performance, offering potential for increased earnings.
* Permanent Contract.
RESPONSIBILITIES
* Act as the main point of contact for customer inquiries, feedback, and support related to the craft brewery.
* Offer personalized recommendations on beer selections, brewery products, and upcoming events.
* Manage online orders, reservations, and customer accounts for brewery merchandise and experiences.
* Organize and host tasting sessions, brewery tours, and other events to educate and engage customers.
* Collaborate closely with brewery staff to enhance customer satisfaction and loyalty through virtual platforms.
* Experience in customer service, hospitality, or related fields, with a track record of providing outstanding customer experiences.
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