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Trump
International Doonbeg is a coastal haven, hidden on a sheltered corner of the
Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food
and access to the best activities, culture, heritage and one of the most
picturesque settings Ireland has to offer for conferences, meeting, incentives
and special events.
Recognised
among the best championship Links Courses in the world and named best Golf
Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of
the resort is the Irish Country house hotel with one of Irelands best Hotel
Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever
present with stunning views of the rolling waves and the rugged landscape
stretching as far as the eye can see to the Cliffs of Moher.
Certified
as a GREAT PLACE TO WORK, Trump International Doonbeg is home
to a proud and motivated workforce of over 300 staff during high season,
offering a world class 5 Star Hotel workplace, with the beauty and balance of
west Clare living.
Job Title: Bar Team Member
Department: Food & Beverage
Responsible To: Bar Manager
Main Purpose of Job: To provide a friendly and
efficient service within the dining and any other food service areas,
dispensing both food and beverage order accurately, with courtesy to the
standard required according to legislation and the internal standards set out
by Trump International Doonbeg.
Liaises with: Culinary
Department, Front Desk, Managers on Duty.
MAIN DUTIES
1. Arrives to work on time, appropriately groomed and in
the correct uniform.
2. Welcomes guests and describes and recommends beverages.
3. Serves hot and cold beverage and snacks from both
behind the bar and on the floor.
4. Mixes, garnishes and serves alcoholic and
non-alcoholic drinks for patrons of bar and dining room following standard
recipes.
5. Describes and recommend wines to the guest and responds to any
questions.
6. Delivers careful monitoring ensuring that no person under the age of 18
is served alcoholic beverages and that tobacco regulations are adhered to.
7. Takes note of guest’s orders at bar counter and accurately conveys the
order via the POS (point of sale) system to culinary staff for preparation.
8. Consistently adheres to the five-star standard of service.
9. Ensures bar and lounge areas are consistently cleaned
and stocked.
10. Arranges bottles and glasses to maintain an attractive
display per company standards.
11. Provides guests with any information they require on the property or the
local area, including providing directions.
12. Removes used glasses or tableware from the counter.
13. Prepares checks and delivers them to customers.
14. Ensures all drink orders are accounted in point of
sale immediately.
15. Processes cash and credit card payments and returns change to customers.
16. Responsible for
all cash taken while on shift, ensuring guest check are signed and charged to
the correct suite.
17. Addresses any customer concerns in a professional manner and notifies
management of same.
18. Ensures that all guests requests are responded to immediately.
19. Performs cleaning duties including sweeping and mopping floors, vacuuming
carpets and rugs, tidying bar, dusting and polishing brass and silverware.
20. Ensures all bar equipment is washed and sterilised as
necessary.
21. Due to the cyclical nature of the hospitality industry, staff may be
required to work varying schedules to reflect the business needs of the hotel
which can include day, evening or weekend shifts.
22. Participates in training
programmes as required.
OTHER DUTIES
The above is not intended
to be an exhaustive list and you will be expected to comply with any reasonable
requests or duties as directed by management.
QUALIFYING CRITERIA
1. Minimum of 2 years previous bar experience essential.
2. Knowledge & experience of five-star hospitality an
advantage.
3. Good organisational and problem-solving skills.
4. Excellent communication and interpersonal skills.
5. Operates to a very high-quality standard.
6. Ability to work flexible hours.
7. Ability to remain calm whilst under pressure.
8. Must be over 18 years of age due to service of alcohol.
9. Additional languages an advantage.
BENEFITS
1. Regularly stocked canteen for meals, snacks and beverages while on duty.
2. Staff discounts in our Hotel, Spa & Golf course.
3. Discounted staff and friends and family rates available in other group
properties in the United States, and the United Kingdom.
4. Free car parking.
5. Regular staff appreciation initiatives.
6. Opportunities to develop and grow through assisted educational
opportunities.
7. Personal locker where required.
8. Opportunity to learn and play golf out of hours plus the opportunity to
invite golf guests at a reduced rate.
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