Job Title:
Air Freight Specialist
Location:
Dublin 1
Terms:
Full-time, permanent, site-based
Package:
(DOE) + Benefits
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About the Role:
We are seeking an experienced Air Freight Specialist to join our team in Dublin 1. As a key member of our operations team, you will play a pivotal role in managing and coordinating air freight operations.
Key Responsibilities:
* Coordinate air freight shipments, including bookings, tracking, and delivery.
* Evaluate and implement processes to ensure timely and efficient handling of import/export documentation and customs clearance.
* Liaise with airlines, freight forwarders, and clients to monitor shipments and resolve issues effectively.
* Act as the primary point of contact for clients, addressing inquiries, updates, and complaints professionally.
* Maintain strong relationships with customers, ensuring a high level of satisfaction through effective communication and issue resolution.
* Prepare and process all necessary documentation, including airway bills, invoices, and export declarations accurately and efficiently.
* Evaluate and ensure compliance with international trade regulations, customs procedures, and company policies.
* Negotiate rates with airlines and service providers to achieve cost-effective solutions that meet customer needs.
* Prepare quotations and manage invoicing for customers in a timely manner.
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Requirements:
* Prior experience in air freight, logistics, or supply chain management is essential.
* A strong understanding of customs procedures and international trade regulations is required.
* Excellent organizational and time-management skills are necessary to ensure seamless operations.
* Proficiency in logistics software and tools (e.g., Cargowise, SAP, or similar) is desirable.
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Terms:
Full-time, permanent position
Package:
(DOE) + Benefits