Join to apply for the Food & Beverage Assistant role at Ballynahinch Castle Hotel & Estate.
INTRODUCTION
Ballynahinch Castle Hotel, one of Ireland's finest luxury castle hotels situated in the most beautiful location in the heart of Connemara. A proud member of the prestigious Relais & Chateaux and recently voted Best Hotel Restaurant in Ireland 2021. At Ballynahinch Castle, we are all about the people. This opportunity will suit a skilled individual who shares our passion for great service, food and people. We are looking for experienced candidates to join our team; we offer superb staff accommodation and we look forward to hearing from you.
RESPONSIBLE TO:
Food & Beverage Manager
PURPOSE:
To do all possible to develop & maintain the experience of the guest at Ballynahinch Castle Hotel while upholding the ethics and principles by which the hotel is run. Supporting the F&B Team in serving and assisting guests and ensuring that the highest possible standards are maintained at all times.
Responsibilities & Duties
* Ensure that scheduled rosters are followed accordingly and arrive on time for duty.
* Availability to work a flexible roster including evening and weekend work.
* Ensure that grooming standards are adhered to as per the hotel's grooming policy.
* Undertake general waiting and service duties of food and beverages.
* Prepare set ups for tables and/or rooms as directed by your Manager.
* Communicate and liaise with team members, kitchen and other areas of operation to ensure any tasks have been completed as agreed.
* Ensure that guests receive immediate recognition in a courteous and professional manner at all times.
* Ensure that guests are always offered assistance or service even outside of departmental duties.
* Manage all guest requests in a timely and efficient manner.
* Support the manager & your team in providing the highest possible standards at all times.
* Ensure that colleagues are supported at all times and that any new team members are given full support during their inductions and thereafter.
* To attend training sessions and to follow all standards of procedures (SOP) as set out by the Restaurant Manager and Food & Beverage Manager.
* Follow cash handling procedures as per company standard.
* To occasionally assist and support the bar during busy periods.
Health & Safety Responsibilities
* Report all accidents and hazards to management in an efficient manner.
* To comply with all fire, health and safety regulations and attend necessary training for the safety and security of your colleagues and guests.
* Maintain full responsibility for the hygiene and cleanliness of all food & beverage service areas in accordance with government legislation and company policy.
* To read, understand and carry out all responsibilities as defined in the Health & Safety statement.
Other Duties
* To carry out any other duty/routine outside normal daily or weekly routine but within the overall scope of your position.
Skills
* Customer Service
* Organised
* Team Player
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Food and Beverage Services
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