Cloud Support Engineer
We are seeking a Cloud Support Engineer to join our team at Amazon Web Services. As a member of the AWS Support team, you will be at the forefront of cloud computing technology, assisting customers with their mission-critical applications.
About the Role
The ideal candidate will have excellent communication skills and knowledge of cloud computing technologies, including administration and troubleshooting for DevOps/Deployment Orchestration Management, Configuration Management, and continuous integration technology.
Responsibilities
* Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
* Drive customer communication during critical events.
* Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
Requirements
* Ability to communicate effectively in English and Portuguese (written and spoken).
* Knowledge/experience in administration and troubleshooting for two (2) or more of the following: DevOps/Deployment Orchestration Management, Configuration Management, Knowledge/experience in continuous integration technology.
Benefits
We offer a competitive salary of $100,000 - $120,000 per year, based on experience.
How to Apply
Please submit your resume and cover letter to apply for this exciting opportunity.