Job Title: Senior Line Support Technician
Department: Operations
Shift: Mid Shift: Monday–Thursday, 3:30 PM–12:00 AM; Friday, 2:00 PM–8:00 PM (39 hours weekly)
Shift Premium: 20%
Overview
A well-established manufacturing company is seeking a Senior Line Support Technician to join their Operations team. Reporting to the Production Team Leader, this role focuses on optimizing performance, maintaining high-quality standards, and driving continuous improvement initiatives. The successful candidate will also provide leadership support as a stand-in Team Leader when needed and play a key role in mentoring and upskilling team members.
Responsibilities:
* Oversee work station and line performance, ensuring effective management practices and behaviors.
* Maintain an active presence on the production line to monitor processes, address deviations, and ensure adherence to high standards.
* Implement daily improvements (Kaizen) to enhance manufacturing efficiency and stability.
* Collaborate with operators to uphold quality standards and identify opportunities for improvement.
* Drive and support Kaizen activities and yield improvement projects to reduce unit costs.
* Provide leadership coverage as a Team Leader when required.
* Assist with training production staff and maintaining accurate training records.
* Perform regular audits to ensure compliance with manufacturing best practices.
* Address downtime incidents promptly and ensure smooth resolution.
* Represent the team in KPI updates and meetings, communicating key performance metrics.
* Engage with team members to resolve process, material, and operational challenges.
* Contribute to problem-solving efforts, including non-conformance reports (NCRs), CAPAs, and investigations.
* Collaborate with engineering and other departments on new product introductions and equipment integration.
* Maintain compliance with health, safety, and environmental standards.
Requirements
* A Level 7 or higher qualification in a technical, engineering, or science-related field is preferred.
* Experience in a medical device manufacturing or cleanroom environment is an advantage.
* Knowledge of catheter and stent manufacturing is desirable.
* Familiarity with EH&S practices and GMP standards.
* Strong communication, organizational, and interpersonal skills.
* Proficient in Microsoft Office (Word, Excel, PowerPoint).
* Ability to work both independently and collaboratively.
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