About the Role:
We are seeking a proactive and driven individual with a passion for sales, customer engagement, and business growth to join our team as a Sales & Client Account Specialist.
Key Responsibilities:
* New Business Development (60%):
o Identify and generate new business leads through proactive outreach, including cold calling, email campaigns, and social media engagement.
o Build a strong pipeline of potential clients by gathering key business insights and decision-maker contacts.
o Schedule meetings for the sales team to present tailored solutions.
o Create awareness of our products and services through targeted marketing initiatives.
o Act as the first point of contact for new business inquiries and ensure smooth allocation to the appropriate team members.
o Support digital and social media campaigns to increase brand visibility and attract new prospects.
* Client Retention & Relationship Management:
o Maintain regular communication with existing clients to assess their ongoing needs and identify opportunities for additional products or services.
o Manage contract renewals, extensions, and revisions to support client retention and satisfaction.
o Provide quotations and financial applications for new and existing clients.
o Collaborate with internal teams to address client inquiries, ensuring excellent service and efficient resolution of any issues.
o Generate monthly reports on client engagement, retention trends, and business performance.
o Attend industry events and product presentations to stay informed about market developments.
Key Requirements:
* 1 to 2 years' experience in lead generation, sales support, or customer relationship management.
* Strong verbal and written communication skills with a professional and engaging approach.
* Proven ability to build rapport and nurture long-term client relationships.
* Strong negotiation and closing skills.
* Experience using social media platforms (LinkedIn, Twitter, etc.) for business development.
* Highly organised with the ability to manage multiple tasks in a fast-paced environment.
* A positive, results-driven mindset with a strong work ethic.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems (e.g., Salesforce).
Why Join Us?
This is an exciting opportunity for an ambitious individual looking to grow their career in sales and business development.
You'll be part of a supportive team in a company that values innovation, professional growth, and customer excellence.
If you are motivated by achieving targets and enjoy a mix of sales and client relationship management, we'd love to hear from you.