Operations Executive & Research Coordinator
We are seeking an experienced Operations Executive & Research Coordinator to join our operations in Dublin 4.
Key Responsibilities:
* Project Management: Support the Project Management Team in overseeing client projects, ensuring timelines and deliverables are met.
* Business Development: Work with the current client base to identify opportunities for growth and generate additional business through strong relationships and effective communication.
* Research & Analysis: Conduct thorough research into competitors, potential clients, and industry trends via social media, industry reports, and other sources to identify business opportunities and market insights.
* Client Training & Support: Assist in training clients on the use of our software and provide ongoing support to ensure high levels of customer satisfaction.
* Digital Media Management: Manage and support digital media efforts, including social media strategies, to promote our services and engage with potential clients.
* Reporting & Quality Targets: Meet company targets for response times, reporting accuracy, and maintaining high-quality service standards.
Requirements:
* A 3rd Level qualification, preferably in Business, Project Management or Life Sciences.
* Knowledge of project management techniques and tools, with experience in managing multiple projects simultaneously.
* Proficiency in digital media tools and social media platforms for business development and competitor research.
* Strong written and verbal communication skills in English, with the ability to communicate effectively with clients and senior management.
* Strong commercial awareness and the ability to recognise business opportunities.