Job Summary
We are seeking an experienced Financial Counselor to join our team at Shady Grove Fertility, one of the premier fertility centers in the United States. This is a full-time remote position for our Pennsylvania office.
Key Responsibilities:
* Consult with patients regarding their benefits, coverage and financial options.
* Perform aspects of benefit verification and prior authorization.
* Provide ongoing financial education and assistance to our patients throughout the continuum of their care.
* Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.
Requirements:
* Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction.
* Must have experience reading and understanding payer remittance advice.
* Bachelor's Degree preferred.
* Experience working in an OB/GYN office is a plus.
* Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies.
* Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy.
* Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel.
* High level of customer service essential.
About Us:
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do.
What We Offer:
* Competitive pay + bonus.
* Medical, dental, vision, and 401(k) matching.
* Generous paid time off and holidays.
* Tuition assistance.
* Ability to make an impact in the communities we serve.